Marie Magoch
Executive Operations &Strategic Communications
$850,000 in secured grant funding| 16 years in business operations, writing/editing, and client communications
Email: LinkedIn Profile
I take an unconventional yet intentional approach to consulting because I believe the most effective business models should reflect the human experience built on responsiveness, sound judgment, and the ability to step into complexity and resolve what others are stuck on.
This portfolio highlights my experience in process improvement, client communication, workflow design, and cross-functional project coordination, along with the outcomes that demonstrate how I strengthen operational performance.
VA/Operations Skills
Administrative support: Scheduling, email management, client communications
Project coordination: Keeping tasks on track, meeting deadlines
Writing/editing: Internal docs, proposals, website and blog content management
Systems and tools: Google Workspace, Microsoft Office Suite, Adobe Acrobat Light, Salesforce, Jira, WordPress, Magento, Zoom, Slack, Hubspot
Professional Experience
Operations and Administrative Support – Multi-Department Organization
- Managed incoming mail, scanned and implementation of forms for contractors
- Assisted with overflow in Accounts Receivable and Accounts Payable
- Handled email and phone communications with vendors and internal teams
Administrative and Operations Support – Culinary Business
- Organized email communications and streamlined hiring processes, including reviewing resumes, conducting initial interviews, and coordinating follow-up interviews
- Created organized recipe and menu filing systems
- Assisted with inventory management and operational problem-solving
- Handled vendor communication and built trust with business partners
Client Relations and Support — Healthcare and Medicare Support
- Provided client support within behavioral health and health insurance settings, including Medicare-related services
- Transformed frustrated clients into satisfied contacts through empathetic communication and prompt problem-solving
- Maintained client trust and improved satisfaction
Writing, Editing, and Communications
- Created newsletter, internal communications, and web/blog content for nonprofits and small businesses
- Authored mission statements, program copy, and press releases
- Ghostwrote luxury magazine content and conducted outreach for promotions
Grant and Compliance Support — Affordable Housing Nonprofit
- Supported grant proposal development and documentation for a major mixed-income affordable housing project in Tulsa, Oklahoma, contributing to the successful award of $850,000 in grant funding.
- Contributed to positioning the project for funding opportunities that helped support its groundbreaking (fox23.com article)
Workflow Design and Systems Organization
- Created customized organizational spreadsheets to reduce workload and more effectively communicate with on-boarding team and manage tasks
- Developed process to track next steps, responsibilities, and deadlines throughout team
WRITING SAMPLES
ONLY IN YOUR STATE
Published Work: Only In Your State – regional lifestyle features and travel writing
Original Only In Your State Article Referenced by BD Provisions
COMMISSIONED FEATURES – VALLEY LIFESTYLES MAGAZINE
Published under byline Lisa Magoch-Johnson
Original Valley Lifestyles article about Bourbon Jacks, was commissioned and completed under contract. It is presented here as a writing sample.
PROPER ATTIRE US
Copy and bio written for Proper Attire US campaign launch
